Association Services Offered
Membership
Every organization’s relationship with its membership is unique. We can help you unlock your association’s potential for growing and retaining your members through services such as:
•Strategic campaign development
•Direct response campaign development and implementation
•Membership satisfaction surveys
•New member/lapsed member telemarketing
•Member exit surveys

Marketing
How you position and promote your programs and services is critical to members' satisfaction and building non-dues revenue. Let us help you identify the key value drivers for your overall program or for specific products and services via:





Customer Service
How effectively does your staff serve your membership? What kind of relationship do you have with your members through your website? Our customer service programs can provide meaningful answers:
  • Secret shopper programs
  • Member satisfaction surveys
  • Website strategy

Communications & Public Relations
Are your print and on-line publications and communications delivering the appropriate messages to your members and stakeholders? We can help you with:





Event Management
Your conferences and meetings are critical opportunities for your organization to meaningfully connect with members and prospective members. Whether you need support designing your conference, managing the on-site experience or building attendance, we can handle it!







Contact us today for a free consultation regarding your needs.
  • Social media audits
  • Marketing/pricing strategies
  • Collateral development
  • Business development/partnerships
  • Strategic branding
  • Marketing program evaluation
  • Non-dues product development and implementation
  • Publication development or repurposing
  • Editorial and production services
  • Media relations
  • Press releases
  • Circulation development
  • Conference strategy
  • Marketing programs
  • Meeting logistics
  • Contract negotiation
  • Event management
  • Staging, production, scripting and audio/visual